Get In Touch
Let's build your next wooden product together.
Share your specs, sketches or reference samples. Our team typically replies within 24 hours with a quote and a sample timeline — and we always ask the questions a real factory should ask.
Send a Detailed Inquiry
Tell us what you need. We'll do the rest.
The more you share — quantity, materials, target price, deadline — the more actionable our first reply will be. Attach sketches or reference photos by email if you have them.
What Happens Next
Four steps from first message to delivered order.
You send a brief
Describe the product, target quantity, market and any reference photos or sketches.
We reply in ≤ 24h
Quote, suggested materials, MOQ and lead time. Questions if anything is unclear.
Sample development
On PI we tool a sample, share photos & video, and ship for your physical approval.
Production & ship
On sample sign-off we run bulk production with QC at every stage. We ship and you receive.
Our Locations
Two bases. One supply chain.
Visit us in person or over a video call — both bases are open to factory tours.
Sales & Export Office
Xiamen, Fujian
Production Base
Cao County, Shandong
FAQ
Common questions about contacting us.
Q1How quickly do you reply to inquiries?
Q2What information should I include in my first message?
Q3Do I need a finished design to get a quote?
Q4Are your samples free?
Q5What languages does your team work in?
Why Buyers Pick CHIC
A real factory, not another middleman in your inbox.
We answer every inquiry from our own team in Xiamen — no agents, no resellers. If the project fits our factory, you get a quote that stands. If it doesn't, we say so.